Privacy Policy

Privacy Policy

Effective Date: June 17, 2025

Aleph Studios LLC, doing business as Figgy ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including:

  • Visiting our website at https://www.getfiggy.link

  • Using our web or mobile application Figgy

  • Engaging with us via support, marketing, or events

If you do not agree with our policies and practices, your choice is not to use our Services. For any questions, contact us at hello@getfiggy.link.


1. Information We Collect

Information You Provide: We collect personal information that you voluntarily provide to us when registering, expressing interest in our services, contacting support, or participating in activities. This includes:

  • Contact info: name, phone, email, mailing address

  • Authentication data: usernames, passwords

  • Billing and payment data (via Stripe)

  • Business info: job titles, booking preferences, business name

  • Sensitive info: financial data (processed with consent)

  • Social Login Data: If you register using platforms like Google, we receive your profile info as permitted by that platform

Payment Data: Handled and stored by Stripe. See their privacy policy: https://stripe.com/privacy

Automatically Collected Information: We automatically collect:

  • IP address

  • Device info (type, OS, settings)

  • Browser type

  • Referring URLs

  • Geolocation (with permission)

  • Log/usage data (features used, crash reports, etc.)

  • Cookies and tracking data

Application Data: With permission, we may access:

  • Location services

  • Calendar

  • Contacts

  • Notifications


2. How We Use Your Information

We use the data collected to:

  • Create/manage user accounts

  • Process transactions, bookings, and subscriptions

  • Respond to support requests

  • Deliver notifications, updates, and communications

  • Manage user-to-user messaging

  • Conduct feedback surveys

  • Send promotional emails (with opt-out)

  • Prevent fraud and secure the platform

  • Analyze usage and improve UX

  • Protect user safety when necessary


3. Legal Bases for Processing (GDPR/UK GDPR/Canada)

Depending on jurisdiction, we may process your data based on:

  • Your explicit consent

  • Contractual necessity

  • Legitimate business interest (e.g., fraud prevention, improvement)

  • Legal compliance

  • Vital interests (emergencies, harm prevention)


4. Sharing Your Information

We may share your information with:

  • Cloud computing providers

  • Hosting services

  • Data analytics tools (e.g., Google Analytics)

  • SMS/communication tools (e.g., Twilio)

  • Payment processors (e.g., Stripe)

  • Marketing platforms

  • AI tools (limited to non-decision-making use)

  • Customer support tools

  • Government entities (as required)

We do not sell personal data. All vendors operate under data processing agreements.

Offer Wall: If you interact with third-party offer walls in our apps, unique IDs may be shared to credit rewards and prevent fraud.

Google API Use: Our use of Google API data complies with Google API Services User Data Policy.


5. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tech to:

  • Remember settings

  • Authenticate sessions

  • Track usage

  • Run promotions and retargeting

  • Improve site reliability

You may reject or disable cookies via browser settings. See our Cookie Policy for details.


6. Use of AI Tools

We use AI tools for:

  • Text analysis

  • Internal feedback categorization

We do not use AI for profiling or automated decisions. Your data is not used for model training.


7. Retention

We keep your data:

  • As long as your account is active

  • To comply with legal, audit, or regulatory obligations

  • For up to 90 days post-account deletion (secure storage)


8. Security

We implement strong access controls, encryption, and monitoring. However, no online system is fully secure. Use our Services at your own risk.


9. Children's Privacy

We do not knowingly collect data from users under 18. If discovered, we delete it promptly. To report, email hello@getfiggy.link.


10. Your Rights

Depending on your jurisdiction, you may:

  • Access, correct, delete, or export your data

  • Withdraw consent

  • Object or restrict processing

  • Appeal decisions

  • Opt out of marketing (unsubscribe or text STOP)

Contact hello@getfiggy.link to exercise your rights.


11. U.S. State Privacy Rights

Applicable only to residents of Texas. You have:

  • The right to access, correct, and delete personal info

  • The right to limit or opt out of sensitive data use

  • The right to not be discriminated against for exercising your rights

We do not:

  • Sell data

  • Use biometric data

  • Profile users for automated decisions


12. Do Not Track Signals

We do not currently respond to browser DNT signals due to lack of a standard. If this changes, we will update this policy.


13. Changes to This Policy

We may update this policy. The revised date will be shown at the top. Material changes may be communicated by email or in-app.


14. Additional Terms

User Eligibility & Account Responsibility

You must be at least 18 years old to use the Services. By using Figgy, you represent and warrant that you meet this requirement. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

License Grant

Subject to these Terms and our policies, we grant you a limited, non-transferable, non-exclusive, revocable license to access and use the Services solely for your personal or internal business use. You may not reproduce, distribute, modify, create derivative works of, publicly display, or reverse engineer any part of the Services unless expressly permitted.

Intellectual Property

All content, trademarks, logos, service marks, software code, and design elements of the Figgy web and mobile applications are the property of Aleph Studios LLC or its licensors, and are protected under applicable intellectual property laws. You may not copy, reproduce, modify, distribute, transmit, republish, display, or create derivative works from any part of the Services without express written permission.

Your use of the Services does not grant you ownership of or license to any intellectual property rights except for the limited right to access and use the Services as provided under our Terms of Use.

Acceptable Use

You agree not to use the Services for any unlawful purpose or in a way that could harm, disable, or impair the Services. This includes:

  • Uploading malicious code or content

  • Attempting to gain unauthorized access to other accounts

  • Scraping, crawling, or reverse engineering any part of the platform

  • Using the Services to send spam or unsolicited messages

We reserve the right to suspend or terminate accounts that violate this policy.

Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, if you violate these terms or if your use poses a legal risk to us. Upon termination, all rights granted to you under these terms will cease.

Service Availability Disclaimer

The Services are provided on an "as-is" and "as-available" basis. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We may suspend or modify features without notice.

Dispute Resolution

By using the Services, you agree that any dispute or claim relating to this Privacy Policy or your use of the Services will be governed by the laws of the State of Texas, without regard to conflict of laws principles. Any legal action or proceeding will be brought exclusively in the courts located in Austin, Texas.

Limitation of Liability

To the maximum extent permitted by law, Aleph Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data or other intangible losses, resulting from:

  • Your use or inability to use the Services

  • Unauthorized access to or use of your account or data

  • Any conduct or content of any third party

Indemnification

You agree to indemnify, defend, and hold harmless Aleph Studios LLC and its affiliates, officers, agents, employees, and partners from any claim, liability, loss, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of this Privacy Policy or applicable law.

Force Majeure

We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, power failures, internet outages, or labor disputes.


Intellectual Property

All content, trademarks, logos, service marks, software code, and design elements of the Figgy web and mobile applications are the property of Aleph Studios LLC or its licensors, and are protected under applicable intellectual property laws. You may not copy, reproduce, modify, distribute, transmit, republish, display, or create derivative works from any part of the Services without express written permission.

Your use of the Services does not grant you ownership of or license to any intellectual property rights except for the limited right to access and use the Services as provided under our Terms of Use.

Acceptable Use

You agree not to use the Services for any unlawful purpose or in a way that could harm, disable, or impair the Services. This includes:

  • Uploading malicious code or content

  • Attempting to gain unauthorized access to other accounts

  • Scraping, crawling, or reverse engineering any part of the platform

  • Using the Services to send spam or unsolicited messages

We reserve the right to suspend or terminate accounts that violate this policy.

Dispute Resolution

By using the Services, you agree that any dispute or claim relating to this Privacy Policy will be governed by the laws of the State of Texas, without regard to conflict of laws principles. Any legal action or proceeding will be brought exclusively in the courts located in Austin, Texas.

Limitation of Liability

To the maximum extent permitted by law, Aleph Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data or other intangible losses, resulting from:

  • Your use or inability to use the Services

  • Unauthorized access to or use of your account or data

  • Any conduct or content of any third party

Indemnification

You agree to indemnify, defend, and hold harmless Aleph Studios LLC and its affiliates, officers, agents, employees, and partners from any claim, liability, loss, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of this Privacy Policy or applicable law.


15. Contact Us

All content, trademarks, logos, service marks, software code, and design elements of the Figgy web and mobile applications are the property of Aleph Studios LLC or its licensors, and are protected under applicable intellectual property laws. You may not copy, reproduce, modify, distribute, transmit, republish, display, or create derivative works from any part of the Services without express written permission.

Your use of the Services does not grant you ownership of or license to any intellectual property rights except for the limited right to access and use the Services as provided under our Terms of Use.


15. Contact Us

Aleph Studios LLC
5900 Balcones Dr Ste 100
Austin, TX 78731
Email: hello@getfiggy.link